Store Policy

Customer Care

We appreciate you taking the time to visit our website and shopping with The Plaid Cardinal. Your business and more importantly, you matter to us! If you have any questions or concerns regarding your order, a custom order, or anything customer related, feel free to reach out to the form via the contact page. You can also feel free to reach out via our direct messages on Instagram or on Facebook Messenger. We will make sure to have someone respond to your message within 48 hours! Thanks!

At The Plaid Cardinal, we assure you we, as a company or individual persons, will not sell your email or data to anybody. It is of the upmost importance to us that your information stays safe.

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When you sign up for an account on our website, you'll receive some email newsletters every now and again containing new patterns, fun news about the month, details about the charity of the month and any coupons or discounts we may be running for return customers. 

Thank you for inquiring about wholesale orders! If you would like to bulk order The Plaid Cardinal collars or soft cones, please reach out to us via email to set that up. Bulk orders have to be greater than ten items in order to be considered. We can't wait to work with you!

- Credit / Debit Cards

- In Person Sales: Venmo, Cash, Card